Core HR & Attendance Employee Benefits & Payroll Recruitment & Onboarding Performance & Growth Self-Service & Helpdesk AI Ecosystem Infrastructure Security Why Us Payroll Bureau Case Studies Pricing Book a demo
UNIFIED HRMS / HCM · 20+ REGIONAL PAYROLL ENGINES

Transforming HR for organizations of any scale

A unified, intelligent HR platform designed to scale across organizations of any size — streamlining every stage of the employee lifecycle, from hire to retire, with payroll coverage across 20+ regions.

Product Suite Solution Overview

A unified, intelligent HR platform designed to scale across organizations of any size

An enterprise-grade, intelligent HR platform integrating a full spectrum of modules across the HR value chain. It accelerates productivity, efficiency, and process optimization while standardizing operations — offering the flexibility to deploy as a complete suite or as targeted solutions within existing enterprise ecosystems.

Core HR

Organization structure, onboarding, movements & separations

Attendance

Shift management, leave, holiday calendar & time entry

Employee Benefits

Leave expense, loans, air tickets & compensation

Payroll

Multi-country gross-to-net, statutory compliance & anomaly detection

TMS — Recruitment

Job posting, screening, interviews, offer letters & candidate portal

TMS — Performance

KPIs, skill assessment, gap analysis & succession planning

Helpdesk

Ticket creation, SLA management, categories & ratings

ESS / MSS

Employee & manager self-service, workflows, reports & letters

Custom App

Custom developments to meet the org requirements

Full Suite Coverage

All modules share a single database for real-time reporting — no integrations, no data silos, no reconciliation overhead.

Module Deep Dive

Core HR & Attendance

Building a solid foundation for your workforce operations with accuracy and ease.

Core HR

Organizational Backbone
  • Company Setup & Org MastersFlexible hierarchy definitions for multi-entity structures.
  • Employee OnboardingDigital joining formalities with document repository.
  • Movements & SeparationsTransfers, promotions, and exit management workflows.
  • Document ManagementCentralized employee document storage with version control.
⚡ Key Outcome

40% Faster Onboarding — Reduce paperwork and accelerate time-to-productivity for new hires.

Single Source of Truth

Eliminate duplicate employee records across HR, Finance, and IT. Organizations report up to 35% reduction in data errors.

Attendance

Time & Workforce Management
  • Shift ManagementDynamic rostering with rotation and swap capabilities.
  • Leave ManagementConfigurable policies, accruals, and approval chains.
  • Multi-Channel Time Entry & BiometricsIntegrated with devices, mobile, geo-fencing, and geo-tagging.
  • Holiday CalendarMulti-country holiday calendars centrally managed.
🎯 Key Outcome

100% Accurate Payroll Data — Eliminate leakage with real-time tracking and automated payroll inputs.

Compliance & Audit Ready

Every change is logged, timestamped, and accessible. Reduces audit preparation time by up to 50%.

Module Deep Dive

Employee Benefits & Payroll

Comprehensive compensation management with global compliance and precision.

Employee Benefits

Compensation & Perks
  • Claims & ExpensesStreamlined workflows for travel, medical, and general expense reimbursements.
  • Loans & AdvancesAutomated eligibility checks, approvals, and EMI recovery from payroll.
  • Global BenefitsManage air tickets, multi-currency compensation, and expat packages.
  • Leave EncashmentAutomated leave monetization with configurable encashment policies.
😊 Key Outcome

High Employee Satisfaction — Transparent policies and faster reimbursement cycles enhance employee trust and retention. 65% faster benefits processing.

Payroll

Global Processing Engine
  • Multi-Country ComplianceBuilt-in statutory engines for tax, labor laws, and social security across regions.
  • Smart ProcessingAutomated Gross-to-Net, arrears calculation, and complex payroll inputs with Weekly/Biweekly/Monthly pay cycle configurations.
  • Anomaly DetectionAI-driven validation to flag variances before final payout.
  • Bank & WPS IntegrationAuto-generated payment files for direct bank disbursement and WPS compliance.
✅ Key Outcome

100% Compliant — Zero payroll errors and full adherence to local statutory requirements across all countries. 99.8% payroll accuracy.

Module Deep Dive

Recruitment & Onboarding

Streamline your hiring pipeline from job posting to day one.

🔥 Key Capabilities

  • Customizable hiring pipelines per role
  • Agency/vendor management portal
  • Internal job posting (IJP) workflows
  • Integrated background verification
  • Mobile-friendly application process
  • Talent pool database & search

Business Impact

42% Faster Time-to-Hire

Automated scheduling and digital offers reduce drop-offs and secure top talent before competitors.

📊 37% lower cost-per-hire · 35% better quality of hire

Module Deep Dive

Payroll - Complete Checklist

A comprehensive payroll engine built for accuracy, compliance, and multinational complexity — covering every step from input to disbursement.

Input & Setup

  • Company & Payroll SetupLegal entities, pay groups, pay periods, cost centers configured per country.
  • Employee Master IntegrationAuto-pulls grade, position, join date, and contract type from Core HR.
  • Attendance & Time InputsAutomated import of approved hours, shifts, overtime, and leave data.
  • Loans & AdvancesSalary advances and loan repayment schedules auto-deducted each pay cycle.
  • Expense & Benefits InputsApproved expenses and benefit components fed directly into gross pay calculation.

Processing & Calculation

  • Gross-to-Net CalculationCountry-specific tax, social contributions, and statutory deductions applied automatically.
  • Pay CycleWeekly, Bi-Weekly, or Monthly.
  • Anomaly DetectionAI flags variances, outliers, and duplicate entries before payroll is finalized.
  • Arrears ProcessingBackdated changes and mid-cycle adjustments calculated with full audit trail.
  • Multi-Currency PayrollProcess payroll in local currencies with automated exchange rate handling.
  • Payroll SimulationRun what-if scenarios before finalizing — test changes without affecting live payroll.

Compliance & Output

  • Statutory FilingsAuto-generated statutory reports and filings per jurisdiction — VAT, social security, income tax.
  • Payslip GenerationBranded, itemized digital payslips delivered to employee ESS portal automatically.
  • Bank File GenerationWPS-compliant and bank-format payment files generated for direct disbursement.
  • Audit-Ready RegistersFull payroll registers with drill-down by employee, department, or cost center.
  • Data PrivacyPayroll data encrypted, access-controlled, and compliant with regional data privacy laws.
100%
Payroll Accuracy
AI anomaly detection catches errors before finalization
260+
Hours Saved Annually
vs. manual payroll processing
100%
Statutory Compliance
Built-in rules across all countries of operation
Module Deep Dive

Performance & Growth

Build a high-performance culture and future-ready leadership pipeline.

Performance Mgmt

Continuous feedback loops with configurable goal setting, OKRs, and 360-degree appraisals.

  • Real-time Feedback
  • OKR · KRA/KPI Tracking

Skill Assessment

Competency mapping and automated skill gap analysis to identify training needs.

  • Competency Library
  • Skill Matrix

Career Progression

Visual career paths and individual development plans (IDP) to retain top talent.

  • Development Plans
  • Role Modeling

Succession Planning

Identify and groom potential successors for critical roles to mitigate risk.

  • 9-Box Grid
  • Risk Analysis
🚀 Drive Business Outcomes

Transform performance data into actionable insights. Align individual goals with company strategy to boost engagement and retention.

44%
Higher Retention
2x
Leadership Depth
40%
HR Hours Freed Up
Platform Capabilities

Self-Service & Core Platform

Empower your workforce with intuitive tools and automate backend complexity.

USER EXPERIENCE

Employee Self Service

Accessible on Mobile & Web
  • Profile Management
  • Leave & Attendance
  • Helpdesk Tickets
  • Payslips & Tax Forms
  • Expense Claims
  • Document Request

Manager Self Service

Fast Action Approvals
  • My Team Dashboard
  • Shift Rostering
  • Performance Reviews
  • Approval Workflows
  • Team Attendance
  • Hiring Requisitions
PLATFORM ENGINE

Workflows & Alerts

Custom workflow builder with multi-level approval chains and email notifications.

Standard Reports

20+ pre-built statutory, payroll, and HR reports with export capabilities (PDF, Excel).

Policy Configurator

No-code/low-code tools to define leave rules, attendance logic, and grade-based entitlements.

Knowledge Base

Central repository for company policies, handbooks, and FAQs — searchable by employees.

Employee Letters

Auto-generate digitally signed letters: address proof, salary certificate, increment, etc.

Competitive Advantage

Why Choose Syntro HCM?

Key differentiators that drive value and transform your workforce strategy.

01

Unified End-to-End Platform

A single database for Core HR, Payroll, and Talent. Eliminate silos and data discrepancies with one source of truth for the entire employee lifecycle.

  • Zero data duplication
  • Real-time cross-module sync
02

Global Payroll & Compliance

Native multi-country payroll processing with built-in statutory compliance for 20+ countries. Handle multi-currency compensation seamlessly.

  • 20+ country compliance
  • 100% payroll accuracy
03

No/Low-Code Configurability

Adapt to changing business needs without IT support. Drag-and-drop workflow builders and flexible policy engines put HR in control.

  • No IT dependency
  • Policy configurator built-in
04

AI-Driven Anomaly Detection

Automatically identify payroll errors and fraud before processing. Smart algorithms flag outliers in attendance, claims, and salary data.

  • Pre-finalization error catch
  • Fraud & variance alerts
05

API Ecosystem

Connect with your existing tech stack effortlessly. Pre-built connectors for major ERPs (SAP, Oracle) and a comprehensive REST API library.

  • SAP, Oracle, Dynamics custom connectors
  • REST API + Webhooks + Sandbox
06

Secure Mobile-First Experience

Consumer-grade mobile app experience backed by enterprise-grade security (SOC2, ISO 27001). Empower employees anywhere, securely.

  • ISO 27001, VAPT & SOC 2 readiness
  • iOS & Android cross-platform app
Pricing

Pricing & Packaging — Transparent, Flexible, Scalable

Syntro HCM offers a clear and adaptive pricing structure designed to align with your organization's unique needs, ensuring value at every stage of growth.

Transparent Tiers

Choose from distinct feature sets aligned to business size and complexity, with no hidden fees or surprise costs.

Pay-as-You-Grow

Our scalable per-employee pricing ensures costs adapt seamlessly as your workforce expands or contracts, optimizing budget efficiency.

Modular Customization

Select only the modules you need, creating a bespoke HCM solution that perfectly fits your operational requirements.

Global Licensing

Simplify procurement and management with unified licensing for all your multi-country operations, eliminating regional complexities.

Syntro HCM's flexible packaging ensures you only pay for what you use, with the ability to scale up or down as your business evolves.

Future Ready

AI & Digital Innovation

Intelligent automation and next-gen experiences for the modern workforce.

INTELLIGENT AUTOMATION

AI ChatBot

24/7 virtual assistant for policy queries, leave applications, and payslip requests.

Voice Assistant

Integrate with smart mobile devices for hands-free HR tasks.

Voice Agents

Automated outbound calls for candidate screening and initial interview scheduling.

Process Bots

Process bots to automate day-to-day manual monotonous workloads.

MCP (Model Context Protocol)

A standard connector that lets Syntro's AI agents read directly from your live HR data — payroll, attendance, tickets — instead of guessing. Use case: a leave-balance question gets answered from the actual Attendance record, not an approximation.

DIGITAL EXPERIENCE & INSIGHTS

Super App

Full-feature cross-platform iOS & Android app. Geo-fenced attendance, facial login, and offline mode.

Face Recognition

Touchless attendance capture and secure identity verification for sensitive workflows.

Predictive Insights

AI models to predict attrition risk, flight risk, and future talent gaps before they happen.

65%
Reduction in HR Case Volume
AI chatbots deflect routine queries — benefits, policy, payroll
90%
HR Queries Handled by AI
Routine HR queries resolved autonomously by AI assistants
45%
Faster Onboarding Completion
AI-assisted onboarding vs. manual HR-led processes
Location Intelligence

Geofencing & geo-tagged attendance

Every clock-in carries a location stamp validated against a defined site boundary — so attendance data reflects where work actually happened, across every location you run.

  • Per-site radius, configurable down to individual buildings
  • Automatic flags for out-of-boundary clock-ins
  • Combined with face recognition for touchless, spoof-resistant capture
  • Works offline in the Super App, syncs once back online
See it on a call
Core HR · Day One

Onboarding that runs itself

A new hire's offer letter, documents, org placement, and first-week tasks flow automatically into Core HR — no separate spreadsheet, no manual re-entry by IT or HR.

  • Digital document collection & e-verification
  • Auto-provisioned org placement and reporting line
  • AI chatbot answers policy questions from day one
  • Task checklist visible to the new hire and their manager
See it on a call
1
Offer accepted
Documents requested automatically
2
Org placement set
Reporting line & access provisioned
3
Day-one checklist
Assigned to hire + manager, tracked live
4
AI onboarding buddy
Answers policy questions in the app
Ecosystem

Integrations & Connectivity

Seamless data flow across your enterprise technology stack.

Finance & ERP

Automated Journal Voucher (JV) posting for payroll costs. Sync cost centers and project codes bi-directionally. Works with SAP, Oracle, and legacy systems.

Identity & SSO

Enterprise-grade security with Single Sign-On. Support for SAML 2.0 and OAuth via Okta, Azure AD, Google Workspace, or OneLogin.

Time & Hardware

Direct integration with biometric devices, face readers, and turnstiles — ZKTeco, Essl, Hikvision — with real-time swipe data processing.

API Platform

Extensive REST API library and Webhooks to build custom workflows or connect with proprietary internal tools. Sandbox included.

🔗 NEXUS HUB — Unified Integration Hub

All integrations flow through a single middleware layer — ensuring data consistency, audit trails, and zero duplication across your enterprise stack.

Infrastructure

Deployment Options

Flexible, secure, and compliant hosting strategies for every enterprise need.

Public Cloud

MULTI-TENANT SAAS
  • Rapid Deployment Go live in weeks with pre-configured environments and best-practice templates.
  • Lower TCO Reduce infrastructure costs with shared resources and zero maintenance overhead.
  • Auto-Scaling Automatically handles peak loads during payroll processing or appraisal cycles.
  • Seamless Updates Always on the latest version with automatic feature rollouts and patches.
🎯 BEST FOR — Mid-market to large enterprises prioritizing speed & standardisation

Private Cloud

SINGLE-TENANT / DEDICATED
  • Maximum Control Dedicated infrastructure isolated from other clients for heightened security.
  • Custom Maintenance Schedule upgrades and maintenance windows aligned with your business calendar.
  • Advanced Connectivity Support for VPN, leased lines, and restricted IP whitelisting.
  • Data Residency Choice of specific geographic regions or on-premise data centers to meet local laws.
🎯 BEST FOR — Regulated industries (banking, govt) requiring strict data isolation
99.9%
Platform Uptime SLA
Enterprise-grade cloud availability with zero scheduled downtime
40%
Lower IT Infrastructure Cost
Cloud deployment vs. on-premise maintenance and hardware overhead
<6mo
Cloud Migration Payback
Time to positive ROI after migrating from legacy on-premise systems
Security & Compliance Standards

Audit-ready. Certified. Trusted.

Security is not a feature — it is the foundation. Our platform is built to meet the most demanding enterprise security, data privacy, and regulatory compliance requirements across industries and jurisdictions.

ISMS Compliance

Built on an Information Security Management System aligned with ISO 27001 standards. Security controls are embedded at every layer — application, data, network, and infrastructure.

SOC Readiness

Platform architecture and operational controls are aligned with SOC 2 requirements, providing customers with independent assurance over security and availability.

Security Architecture Highlights
  • Role-based access control (RBAC) with granular permissions
  • Vulnerability assessments and penetration testing (VAPT)
  • Data encryption at rest and in transit (AES-256 / TLS 1.2)
  • Multi-factor authentication (MFA) enforced
  • Full audit trail & log analytics
  • Automated backup with point-in-time recovery
Payroll Compliance Framework

Payroll Bureau — Compliance at the Core

A three-pillar compliance model ensuring payroll accuracy, statutory adherence, and global readiness.

Country-based Independent Consultants

  • Partner with taxation service providers
  • Periodic updates w.r.t. payroll-related statutory changes
  • Services availed for specific assignments / projects

Own Research + AI-Enabled

  • Research on payroll rules and regulations
  • Manage other service providers
  • Manage collaterals and information repository

Top Tier Consultancy

  • Validation of payroll rules across the globe
  • Inputs when developing payroll for new countries
  • On-demand monthly updates & advisory services
🏛 Payroll Bureau — Central hub coordinating all compliance inputs, research, and advisory relationships.
Case Studies

Business Outcomes at Scale

Driving process standardization across regions, faster implementation cycles, system consolidation, reduced lead times, measurable ROI through operational efficiency, and the agility to scale seamlessly.

MULTINATIONAL ENTERPRISE

Twelve-plus countries, one payroll platform — no more Oracle, no more Excel, no more local vendors patched together

A multinational running payroll through a mix of Oracle, manual spreadsheets, and a different localized vendor in nearly every country consolidated all of it into a single integrated platform — one gross-to-net engine holding every jurisdiction's rules at once, instead of a dozen systems that each needed separately trusted.

12+
countries on one payroll platform
3→1
systems replaced with a single engine
HOSPITALITY

Live in two weeks — a timeline usually reserved for a pilot, not a full rollout

Hospitality doesn't get a slow season to implement software in. A hospitality operator with high shift turnover and round-the-clock staffing needs went from kickoff to a fully live platform in two weeks, without pausing operations to get there.

2 wks
kickoff to full go-live
GLOBAL MANUFACTURING

Full frontline visibility, live in 15 days, now scaling past 5,000 employees

A global manufacturer needed real-time visibility into a distributed frontline workforce — not a quarterly headcount report, but attendance data they could trust as it happened. The system went live in 15 days for 1,500+ employees, combining real-time attendance, geofencing, geo-tagging, and facial-recognition attendance devices at the point of clock-in. It's now scaling to cover another 4,000 employees, on the same platform, without a re-implementation.

15 days
to go-live
1,500+
employees at launch
+4,000
headcount scaling now

Unified Platform. Every People Process. Productivity. Global Scale.

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